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Hello

Posted: Mon Jun 20, 2022 10:18 am
by Oynx
Hi, I wanted to ask if their is any volunteers open to do a chat?
I have been talking with Sam W when ever the chat is open and their is suppose to be one open now and is wondering where it is if you don't mind?

Re: Hello

Posted: Mon Jun 20, 2022 2:33 pm
by Sofi
Hi Onyx, we actually have chat open right now and one of our volunteers is there if you still want to pop in. You can access it the same way you usually do to talk to Sam.

Re: Hello

Posted: Mon Jun 20, 2022 2:35 pm
by Mo
Hi there! I'm sorry chat wasn't open when you were here earlier! In case you see this now, chat's open for the next two and a half hours (until 5pm Pacific time). Our regular hours are here, just in case you don't have that info, but sometimes we do wind up understaffed during a regular shift time and aren't able to have someone working chat.

Re: Hello

Posted: Tue Jun 21, 2022 1:18 pm
by El_
Hi! I am having the same question pretty much, I've been trying to access the chat for some help during the last few days and it seems to not be available (during the chat hours). I was a bit worried it is no longer active but I assume it's just bad luck? Thanks (:

Re: Hello

Posted: Tue Jun 21, 2022 1:33 pm
by Michaela
Hi El_,

I'm sorry to hear that you've been having trouble accessing our chat services. I would definitely point you to Mo's response above. If you do have time today, our chat services will be open starting a little after 2 pm Pacific Time. If you are not living in the Pacific Time Zone I would also double-check the time conversion.