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live chat

Posted: Sat Aug 01, 2015 5:29 am
by miss_lost
would love it if a staff member on here could be on the chat board tonight, around 9pm new york time, give or take an hour. If I am not on during that time then I am just having fun and couldn't make it.

Re: live chat

Posted: Sat Aug 01, 2015 8:40 am
by Heather
Our chat hours are listed on our direct service menu linked on the front page of the site.

There is also a link to make an appointment for chat, but evenings are simply not available for chats.

Re: live chat

Posted: Sat Aug 01, 2015 12:55 pm
by miss_lost
yep, I read the hours. I was thinking asking for a chat would do some good.

Re: live chat

Posted: Sun Aug 02, 2015 7:26 am
by Heather
Okay: just be aware that chat by request like this isn't something we are generally able to do. We need users to simply come to chat during chat hours, and if you'd like to schedule a chat, to use the appointment tool available for that on that same page.

While I have you on the link, though, we ask that users coming on the new version of the boards please post here -- http://www.scarleteen.com/bb/viewtopic.php?f=21&t=23 -- to let us know their accounts, if handles are different, from our old boards. You had an account registered with us on the old boards with this email in 2002, so please be sure and list it there for us. Thanks. :)