blocked on phone

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CuteKitten
not a newbie
Posts: 60
Joined: Fri Feb 28, 2025 3:54 pm
Age: 19
Awesomeness Quotient: knowledge is power!
Primary language: English
Pronouns: he/him
Sexual identity: straight
Location: United Kingdom

blocked on phone

Unread post by CuteKitten »

Hi all,
The last week, when I have tried accessing the message board on my phone it blocks me :-(
(I am a laptop know.)

It says:

(403)

Sorry you have being blocked from viewing this page.


The website is using a security service to protect itself from online
attacks. You performed a action that triggered the service to block
your request.

Does anyone else have this problem have I done something wrong thats got me banned??
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Becky
scarleteen staff/volunteer
Posts: 116
Joined: Fri Jan 19, 2024 5:29 pm
Age: 33
Primary language: English
Pronouns: She/They
Sexual identity: Queer
Location: USA

Re: blocked on phone

Unread post by Becky »

Hey CuteKitten!

While I'm a volunteer here at Scarleteen, I'm not too familiar with how the website decides what is a security issue. Sorry about that!

Sit tight while I ask the team if anyone knows what's going on.
“All of us have to learn how to invent our lives, make them up, imagine them. We need to be taught these skills; we need guides to show us how. If we don't, our lives get made up for us by other people.” -- Ursula K. Le Guin
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CuteKitten
not a newbie
Posts: 60
Joined: Fri Feb 28, 2025 3:54 pm
Age: 19
Awesomeness Quotient: knowledge is power!
Primary language: English
Pronouns: he/him
Sexual identity: straight
Location: United Kingdom

Re: blocked on phone

Unread post by CuteKitten »

That's ok Becky,
I wasn't expecting such a quick reply!
Luckily I can still access the read up section which is good.
I'm fine waiting!
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Becky
scarleteen staff/volunteer
Posts: 116
Joined: Fri Jan 19, 2024 5:29 pm
Age: 33
Primary language: English
Pronouns: She/They
Sexual identity: Queer
Location: USA

Re: blocked on phone

Unread post by Becky »

We're going to get in touch with our tech team and hopefully get this sorted soon. It sounds like you aren't only person experiencing this recently.

Do you mind letting me know what kind of phone you have, what operating system it's running on (like Apple iOS), and what browser you've used to try and access the boards? I will pass that info on to the tech team.

Thank you!!
“All of us have to learn how to invent our lives, make them up, imagine them. We need to be taught these skills; we need guides to show us how. If we don't, our lives get made up for us by other people.” -- Ursula K. Le Guin
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Becky
scarleteen staff/volunteer
Posts: 116
Joined: Fri Jan 19, 2024 5:29 pm
Age: 33
Primary language: English
Pronouns: She/They
Sexual identity: Queer
Location: USA

Re: blocked on phone

Unread post by Becky »

Also, if you're still online, can you see if you still can't access the boards via your phone?
“All of us have to learn how to invent our lives, make them up, imagine them. We need to be taught these skills; we need guides to show us how. If we don't, our lives get made up for us by other people.” -- Ursula K. Le Guin
Top
CuteKitten
not a newbie
Posts: 60
Joined: Fri Feb 28, 2025 3:54 pm
Age: 19
Awesomeness Quotient: knowledge is power!
Primary language: English
Pronouns: he/him
Sexual identity: straight
Location: United Kingdom

Re: blocked on phone

Unread post by CuteKitten »

Hi Becky,
My phone is a Apple and I have tried accessing the boards via google.
My phone still can't access the boards.
There is no big rush I am actually going camping with some friends until Monday as its a bank holiday in the UK so probably won't be looking at Scarleteen but thanks for all your help!
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Heather
scarleteen founder & director
Posts: 10848
Joined: Sun Jul 27, 2014 1:43 pm
Age: 56
Awesomeness Quotient: I have been a sex educator for nearly 30 years!
Primary language: english
Pronouns: they/them
Sexual identity: queery-queer-queer
Location: Chicago

Re: blocked on phone

Unread post by Heather »

If it makes you feel any better, I've been having the same problem for a week and I run the place. Sorry for the wait! <3
Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has. - Margaret Mead
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Heather
scarleteen founder & director
Posts: 10848
Joined: Sun Jul 27, 2014 1:43 pm
Age: 56
Awesomeness Quotient: I have been a sex educator for nearly 30 years!
Primary language: english
Pronouns: they/them
Sexual identity: queery-queer-queer
Location: Chicago

Re: blocked on phone

Unread post by Heather »

I'm going to be dropping you an email to the address you registered with, btw. It would be really helpful if we could get the IP address your phone is using when you try and access the boards using the phone.
Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has. - Margaret Mead
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